This page discloses the privacy practices used by our company, Hiatus Campers LLC. The privacy practices mentioned below apply solely to information collected by our website.
Our website address is: https://www.hiatuscampers.com.
Purpose of this document
- To inform you what personally identifiable information is collected by this website, how that information is used, and who may have access to that information.
- What options are available to you regarding the use of your personal data.
- Security procedures we implement in order prevent the misuse of information and protect your personal data.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected by this site. We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
The only personal information we collect or have access to is information you voluntarily give us via email, our contact form, our purchase form, or other direct contact from you. We will use your information to contact you if we need to inform you about your camper, to discuss business related to your camper, or to respond to any questions or concerns you may have.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Orders
We request personal information from you on our purchase order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). When you proceed to check out via credit card, you are redirected to a third party financial website, such as Paypal. When you are redirected, you leave our website and any subsequent information given on these other sites is now protected by that website’s respective privacy policy. We cannot access information given to another site, nor is it our responsibility to protect it; the collection and use of your information falls under the control of the site it was submitted on.
If you opt to make payments via check, then we will request a physical check be sent to our office in order to process your order. Any personal bank information related to or found on the check will not be reproduced, shared, or sold to anyone. Checks will only be handled by those who manage billing and customer orders. They will be safely secured until they are deposited. Any information requested during the purchasing process is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use your contact information to notify you.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive. They help us improve your access to our site as well as identify repeat visitors. Being able to better understand the interests of our customers allows us to improve our website, thus enhancing your experience while visiting our site. Usage of cookies is not linked to any personally identifiable information on our site.
Contact forms/Email subscriptions
If you have submitted a contact request via our contact form, please be advised that we will use the information you have submitted to reach back out to you. Additionally, if you have elected to be a part of any of our subscription forms, e.g. the newsletter or product release form, then we may reach out from time-to-time to alert you of announcements, promotions, or changes related to our company. Subscriptions are completely voluntary and you may choose whether or not to be on the list and therefore disclose this information. You may choose to subscribe or unsubscribe at any time. Information requested to be a part of these subscriptions will include contact information (such as name and email address).
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How to access your data
You may contact us to see what personal information we may have stored, to alter any information we have about you, or to express concern you may have about our data. To do any of the above, you may submit a question/comment via our contact form or email us at info@hiatuscampers.com.
How long we retain your information
We store voluntarily given personal data on file indefinitely. This includes those who have signed up for a newsletter or email subscription service. You may opt out of these services at any time. If you have purchased a camper from us, we like to retain at least one way to contact you in case we need to alert you of a safety concern. We will not force you to keep all of the information we may have about you stored with us. All current or past customers may access or change personal information we have stored at any time.
What rights you have over your data
You may request to know what personal data we have about you at any time. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
When we collect sensitive information, it is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
If we need to alert you of any potential threat to your information, we will do so immediately and take the necessary steps in accordance with industry standards to make sure that information stays secure.
If you feel that we are not abiding by this privacy policy, you should contact us immediately.